How to implement a customer satisfaction program
Year of publication: |
2001
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---|---|
Authors: | Naumann, Earl ; Jackson, Donald Jr. ; Rosenbaum, Mark S. |
Published in: |
Business Horizons. - Elsevier, ISSN 0007-6813. - Vol. 44.2001, 1, p. 37-46
|
Publisher: |
Elsevier |
Saved in:
Online Resource
Saved in favorites
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