How to invest in total quality management practices for enhanced operational performance : findings from PLS-SEM and fsQCA
Year of publication: |
2023
|
---|---|
Authors: | Acquah, Innocent Senyo Kwasi ; Quaicoe, Judith ; Arhin, Michael |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 7, p. 1830-1859
|
Subject: | Customer focus | FsQCA | Knowledge management | Management leadership | Operational performance | PLS-SEM | Process management | Strategic quality planning | Supplier quality management | Total quality management | Training | Qualitätsmanagement | Quality management | Wissensmanagement | Strategisches Management | Strategic management | Performance-Messung | Performance measurement |
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