How to transform consumers into fans of your brand
Year of publication: |
2012
|
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Authors: | Jahn, Benedikt ; Kunz, Werner |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 23.2012, 3, p. 344-361
|
Subject: | Markenartikel | Brand | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Motivation | Beziehungsmarketing | Relationship marketing | Markenführung | Brand management |
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