HRM at your service : developing effective HRM systems in the context of e-service
Year of publication: |
2008
|
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Authors: | Ehrhart, Karen Holcombe ; Chung-Herrera, Beth G. |
Published in: |
Organizational dynamics : a quarterly review of organizational behavior for professional managers. - New York, NY : Pergamon, Elsevier Science, ISSN 0090-2616, ZDB-ID 193069-2. - Vol. 37.2008, 1, p. 75-85
|
Subject: | Dienstleistungssektor | Service industry | Kundenservice | Customer service | Electronic Commerce | E-commerce | Personalauswahl | Personnel selection | Anforderungsprofil | Occupational profile |
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