Human resource management and performance in UK call centres
| Year of publication: |
2007
|
|---|---|
| Authors: | Wood, S. ; Holman, D. ; Stride, C. |
| Published in: |
Human resources abstracts : an international information service. - Berverly Hills, Calif : Sage Publ, ISSN 0099-2453, ZDB-ID 1946262. - Vol. 42.2007, 1, p. 99-100
|