Human resource management and the global financial crisis : evidence from india's IT/BPO industry

Part A: Theoretical underpinning -- Introduction -- Impact of the financial crisis : macro-level trends -- Importance of context and industry dynamics : meso-level theoretical perspectives -- Strategic responses : key theoretical underpinnings -- Part B: Impact of the financial crisis on managing people : evidence from case-based research -- Evidence from India -- Cross-case analysis and discussion -- Conclusion: towards an integrated model analysing the role of HRM.