Humanistic Perspectives in Hospitality and Tourism, Volume II : CSR and Person-Centred Care

edited by Kemi Ogunyemi, Ebele Okoye, Omowumi Ogunyemi

Chapter 1: Introducing the second volume -- Part 1: Know Your Customer -- Chapter 2: Finding our Roots: The Historical Practice of Hospitality -- Chapter 3: Why Serve? The theory/philosophy of service. -- Chapter 4: Internal Customers: Relating with colleagues -- Chapter 5: The External Customer -- Chapter 6: Working with the Customer in Mind -- Part 2: The Social Impact -- Chapter 7: Cultural aspects of hospitality and anthropology of celebrations and feasts -- Chapter 8: Hospitality in extraordinary circumstances -- Chapter 9: Human Sexuality and Hospitality and Tourism -- Chapter 10: Harnessing Technology for Hospitality and Tourism -- Chapter 11: Sustainability Dimensions of Hospitality and Tourism -- Chapter 12: Interactive session tools: Caselets for stimulating discussions -- Chapter 13: Final Considerations on Good Practices in the Sector -- Appendix: Possible Study Questions.

MoreLess

Year of publication:	2022
Other Persons:	Ogunyemi, Kemi (ed.) ; Okoye, Ebele (ed.) ; Ogunyemi, Omowumi (ed.)
Publisher:	2022.: Cham : Springer International Publishing 2022.: Cham : Imprint: Palgrave Macmillan
Subject:	humanistic leadership \| management \| work \| hospitality \| service management \| Tourismuswirtschaft \| Tourism industry \| Gastgewerbe \| Hospitality industry \| Corporate Social Responsibility \| Corporate social responsibility \| Krankenhaus \| Hospital \| Management

Online Resource

Check full text access |

More access options

Check Google Scholar

In libraries world-wide (WorldCat)

In German libraries (KVK)

subito order

I need help

Extent:	1 Online-Ressource (XXI, 312 p. 14 illus., 3 illus. in color.)
Series:	Humanism in Business Series Springer eBook Collection
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Aufsatzsammlung
Language:	English
ISBN:	978-3-030-95585-4 ; 978-3-030-95584-7 ; 978-3-030-95586-1 ; 978-3-030-95587-8
Other identifiers:	10.1007/978-3-030-95585-4 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10013202335