Hybrid relational-contractural governance for business process outsourcing
Year of publication: |
2012
|
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Authors: | Rai, Arun ; Keil, Mark ; Hornyak, Rob ; Wüllenweber, Kim |
Published in: |
Journal of management information systems : JMIS. - Philadelphia, PA : Taylor & Francis Group, LLC, ISSN 0742-1222, ZDB-ID 883127-0. - Vol. 29.2012/13, 2, p. 213-256
|
Subject: | business process outsourcing | controls | formal contract | hybrid governance | relational governance | services | Outsourcing | Prozessmanagement | Business process management | Corporate Governance | Corporate governance | Lieferantenmanagement | Supplier relationship management | Governance-Ansatz | Governance approach |
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