ICT in Czech companies: business efficiency potentials to be achieved.

The paper deals with business potential analysis based on the data published by Czech Statistic Authority (SÚ). It shows that the infrastructure state of the art even in small Czech companies enables to expand ERP and CRM systems, trading over Internet, Supply Chain Management and other new trends. Internet security is here of greatest importance, however it cannot be seen as major obstacle for new trading methods. The greatest challenge identified is the process and workflow optimization. To streamline workflow the document management supporting nearly seamless integration crossover the functional areas is of greatest importance. Moreover, process optimization can run into difficulties due to cross-organization functionalities of new IT architecture concepts like Service Oriented Architecture, WEB2 concepts and other methods and means. In this paper the value flow approach is shortly mentioned as an alternative to process modeling and workflow approach. Value oriented methods can overcome the process oriented approach limitations.