Identifying Consumer Dissatisfaction Response Styles: An Agenda for Future Research
Year of publication: |
1990
|
---|---|
Authors: | Singh, Jagdip |
Published in: |
European Journal of Marketing. - MCB UP Ltd, ISSN 1758-7123, ZDB-ID 2002936-6. - Vol. 24.1990, 6, p. 55-72
|
Publisher: |
MCB UP Ltd |
Subject: | Consumer attitudes | Marketing | Complaints | Research |
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