Identifying factor affecting service innovation from firm and customer perspective : a qualitative study
Year of publication: |
2018
|
---|---|
Authors: | Manohar, Sridhar |
Published in: |
International journal of management concepts and philosophy : IJMCP. - Olney, Bucks : Inderscience Enterprises, ISSN 1478-1484, ZDB-ID 2164930-3. - Vol. 11.2018, 1, p. 31-66
|
Subject: | service innovation | barriers | facilitators | qualitative study | internal and external perspective | Innovation | USA | United States | Dienstleistungssektor | Service industry | Qualitative Methode | Qualitative method | Innovationsmanagement | Innovation management |
-
Rösler, Jonathan, (2021)
-
Innovative service perspectives
Strandvik, Tore Martin, (2013)
-
Innovative service environments
Fowler, Kendra, (2020)
- More ...
-
Service innovation, corporate reputation and word-of-mouth in the banking sector
Manohar, Sridhar, (2019)
-
HEd-INNOSERV : perceived service innovation scale for the higher education sector
Manohar, Sridhar, (2020)
-
Tandon, Urvashi, (2021)
- More ...