Identifying helpful quality-related reviews from social media based on attractive quality theory
Year of publication: |
2019
|
---|---|
Authors: | Liu, Yao ; Jiang, Cuiqing ; Ding, Yong ; Wang, Zhao ; Lv, Xiaozhong ; Wang, Junhua |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 30.2019, 15, p. 1596-1615
|
Subject: | attractive quality theory | imbalanced data classification | multi-label classification | total quality management | Qualitätsmanagement | Quality management | Klassifikation | Classification | Social Web | Social web | Produktqualität | Product quality | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
-
Reichenbach, Rebecca, (2022)
-
Nie, Ru-xin, (2023)
-
Bruhn, Manfred, (2014)
- More ...
-
Mining semantic soft factors for credit risk evaluation in peer-to-peer lending
Wang, Zhao, (2020)
-
Jiang, Cuiqing, (2018)
-
Jiang, Cuiqing, (2022)
- More ...