Identifying the complex relationships among emotional labor and its correlates
Year of publication: |
2011
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Authors: | Gursoy, Dogan ; Boylu, Yasin ; Avci, Umut |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 30.2011, 4, p. 783-794
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Subject: | Arbeitspsychologie | Organizational psychology | Emotion | Arbeitsverhalten | Work behaviour | Arbeitszufriedenheit | Job satisfaction | Tourismuswirtschaft | Tourism industry | Gastgewerbe | Hospitality industry | Türkei | Turkey |
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