The impact of emotional intelligence on customer satisfaction and repeat buying behavior among young consumers : an assessment of the moderating role of dental health consciousness
Year of publication: |
October-December 2017
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Authors: | Bhalerao, Hemangi ; Sharma, Kiran |
Published in: |
South Asian journal of management : SAJM. - Hyderabad : AMDISA, ISSN 0971-5428, ZDB-ID 2446149-0. - Vol. 24.2017, 4, p. 88-108
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Subject: | Customer Satisfaction | Dental Health Consciousness | Emotional Intelligence | India | Emotion | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Intelligenz | Intelligence | Kognition | Cognition | Indien |
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