Impact of introducing a customer services component during secondary school education to improve small and medium-sized enterprises : a case study in Bangladesh
Md. Abdur Rahman Forhad, Md. Rajibul Ahsan and Gazi Mahabubul Alam
| Year of publication: |
2022
|
|---|---|
| Authors: | Forhad, Abdur Rahman ; Ahsan, Md. Rajibul ; Alam, Gazi Mahabubul |
| Published in: |
Society and business review. - Bradford : Emerald, ISSN 1746-5699, ZDB-ID 2243680-7. - Vol. 17.2022, 3, p. 337-353
|
| Subject: | Customer care | Customer satisfaction | Policy | SME | KMU | Kundenzufriedenheit | Bangladesch | Bangladesh | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service | Dienstleistungsqualität | Service quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/SBR-07-2020-0097 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013363055