Impact of Emotional Intelligence on Work Performance : A Study of Financial Sector

Emotional Intelligence has a key role to play in determining the success of an individual at workplace. on account of evolution in the study of organizational behavior, there is an increasing need to study the emotional aspects of the human beings along with the other aspects' Financial sector is more customers oriented now days in order to meet the changing customer requirements. The present study seeks to explain the role of emotional intelligence in improving the work performance of employees in workplace with special emphasis on financial sector. Further the study also suggests some measures for improving level of emotional intelligence of financial sector employees