Impact of personal values on customer satisfaction and word of mouth for luxury hotel service consumption in Confucian culture: evidence from Vietnam
Year of publication: |
2021
|
---|---|
Authors: | Cam Le, Nguyen Thi ; Quy, Vo Thi ; Kim Quy, Hoang Thi |
Published in: |
International Journal of Culture, Tourism and Hospitality Research. - Emerald Publishing Limited, ISSN 1750-6182, ZDB-ID 2276899-3. - Vol. 15.2021, 4, p. 509-521
|
Publisher: |
Emerald Publishing Limited |
Subject: | Customer satisfaction | Confucian culture | Personal values | Positive word of mouth | Luxury hotel service |
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