The impact of technology service quality on Bangladeshi banking consumers' satisfaction during the pandemic situation : green development and innovation perspective in banking service
Year of publication: |
2024
|
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Authors: | Khan, Md. Rahat ; Pervin, Most. Tahura ; Arif, Md. Zahir Uddin ; Hossain, S. M. Khaled |
Published in: |
Innovation and green development. - [Amsterdam] : Elsevier B.V., ISSN 2949-7531, ZDB-ID 3165286-4. - Vol. 3.2024, 2, Art.-No. 100120, p. 1-10
|
Subject: | Consumer satisfaction | Green development in banking | Pandemic | Technology satisfaction | Technology service quality | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Coronavirus | Konsumentenverhalten | Consumer behaviour | Innovation | Bankgeschäft | Banking services | Technischer Fortschritt | Technological change | Bank | Electronic Banking | Electronic banking |
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