Improving a quality system through a management process of Trane Thailand
Kongkiti Phusavat, Supakij Chuancharoen and Suvit Nitipavachon; Rapee Kanchana; Binshan Lin
| Year of publication: |
2010
|
|---|---|
| Authors: | Phusavat, Kongkiti ; Chuancharoen, Supakij ; Nitipavachon, Suvit ; Kanchana, Rapee ; Lin, Binshan |
| Published in: |
International journal of management & enterprise development : IJMED. - Olney, Bucks. : Inderscience, ISSN 1468-4330, ZDB-ID 2141643-6. - Vol. 9.2010, 4, p. 348-363
|
| Subject: | Prozessmanagement | Business process management | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service | Dienstleistungsqualität | Service quality | Kühlung | Cooling | Thailand |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008821747