Improving Access and Customer Service Times at the Ronald Reagan UCLA Medical Center

There has been an increasing emphasis on health care efficiency and costs, and improving quality at several stages in health care settings (such as hospitals or clinics) using the idea of Total Quality Management (TQM). Despite a broad emphasis on TQM, there has not been sufficient work on methods to improve access and customer service times for a given level of clinical quality in health care settings

MoreLess

Year of publication:	2012
Authors:	Duda, Catherine ; Rajaram, Kumar ; Barz, Christiane ; Rosenthal, Thomas
Publisher:	[S.l.] : SSRN
Description of contents:	Abstract [papers.ssrn.com]

Check Google Scholar |

More access options

In German libraries (KVK)

I need help

Extent:	1 Online-Ressource
Type of publication:	Book / Working Paper
Language:	English
Notes:	Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments April 3, 2012 erstellt Volltext nicht verfügbar
Classification:	C44 - Statistical Decision Theory; Operations Research ; D81 - Criteria for Decision-Making under Risk and Uncertainty
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10014171012