Improving Productivity in U.S. Marine Container Terminals.

Improving Productivity in U.S. Marine Container Terminals -- Copyright -- PREFACE -- Contents -- Summary Report of the Committee on Productivity of Marine Terminals -- Findings -- State of the Art of Marine Container Terminals -- Marine Container Terminal Systems Engineering and Design -- Operating Systems -- Marine Container Terminal Operations -- Rail Operations -- Intermodal Operations -- Truck Operations -- Terminal Management -- Information Systems in Marine Terminals -- Labor-Management Relationships -- Impact of Government Policies on Container Terminals -- Comparison of U.S. and Foreign Marine Container Terminals -- Opportunities for Improving Productivity in Marine Terminals -- Measuring Productivity-A Precondition to Improvement -- Need to Gather Data -- Possible Uses of Data -- Improving Productivity Through Capital Investment -- Improving Productivity Through Operations Research -- Improving Productivity by Improving Working Relationships -- Achieving Mutually Supportive Labor-Management Relations -- A Process for Improving Productivity -- PART 1 WORKSHOP REPORTS -- Measures of Marine Container Terminal Productivity -- THE ELEMENTS AND CONSTITUENCIES INVOLVED IN PRODUCTIVITY -- A PROFILE OF PRODUCTIVITY MEASURES -- USING A PROFILE TO IMPROVE PRODUCTIVITY -- Issues in Improving Productivity -- NEW TECHNOLOGIES REQUIRING MAJOR CAPITAL INVESTMENT -- INCREMENTAL OPERATIONAL IMPROVEMENTS NOT REQUIRING CAPITAL INVESTMENT -- Outside the Terminal Boundaries -- Gate Operations -- Other Terminal Operations -- IMPROVING LABOR AND MANAGEMENT PERFORMANCE RELATIONS -- Innovative Labor and Management Practices -- Employment Continuity -- Multiskilling -- Flexible Hours -- Strengthening First-Line Supervision -- Summary -- Achieving Mutually Supportive Labor and Management Relations.