Improving Service by Informing Customers About Anticipated Delays
Year of publication: |
1999
|
---|---|
Authors: | Whitt, Ward |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Hanover, Md : INFORMS, ISSN 0025-1909, ZDB-ID 2063451. - Vol. 45.1999, 2, p. 192-207
|
Saved in:
Saved in favorites
Similar items by person
-
A robust queueing network analyzer based on indices of dispersion
Whitt, Ward, (2021)
-
Talreja, Rishi, (2008)
-
Heavy-traffic limits for many-server queues with service interruptions
Pang, Guodong, (2009)
- More ...