Improving service employee work affect : the transformative potential of work design
Steven W. Rayburn
| Year of publication: |
2014
|
|---|---|
| Authors: | Rayburn, Steven W. |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 28.2014, 1, p. 71-81
|
| Subject: | Work design | Front-line service employees | Self-determination theory | Work affect | Arbeitsgestaltung | Job design | Arbeitsverhalten | Work behaviour | Arbeitsbedingungen | Working conditions | Arbeitszufriedenheit | Job satisfaction | Dienstleistungssektor | Service industry | Leistungsmotivation | Work motivation |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010344163