Improving service quality, accountability and transparency of local government : the intervening role of information technology governance
Year of publication: |
2020
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Authors: | Sofyani, Hafiez ; Riyadh, Hosam Alden ; Fahlevi, Heru |
Published in: |
Cogent business & management. - London : Taylor & Francis, ISSN 2331-1975, ZDB-ID 2837523-3. - Vol. 7.2020, 1, Art.-No. 1735690, p. 1-20
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Subject: | culture of compliance in IT | IT governance | service quality | accountability | transparency | local government | E-government | Dienstleistungsqualität | Service quality | Kommunalverwaltung | Local government | E-Government | Öffentliche Dienstleistung | Public services | Informationstechnik | Information technology | Öffentliches Rechnungswesen | Public accounting | Corporate Governance | Corporate governance |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.1080/23311975.2020.1735690 [DOI] hdl:10419/244803 [Handle] |
Classification: | H7 - State and Local Government; Intergovernmental Relations ; M4 - Accounting and Auditing ; O3 - Technological Change; Research and Development |
Source: | ECONIS - Online Catalogue of the ZBW |
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