Incentives for service quality : getting the framework right
Year of publication: |
2001
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Authors: | Williamson, Brian |
Published in: |
The electricity journal. - Amsterdam : Elsevier, ISSN 1040-6190, ZDB-ID 1113681-9. - Vol. 14.2001, 5, p. 62-70
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Subject: | Anreizregulierung | Incentive regulation | Dienstleistungsqualität | Service quality | Elektrizitätswirtschaft | Electric power industry | Anreiz | Incentives | USA | United States |
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