Including vulnerable groups in financial services : insights from consumer satisfaction
Judith Clifton, Marcos Fernández-Gutiérrez and Myriam García-Olalla
| Year of publication: |
September 2017
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|---|---|
| Authors: | Clifton, Judith ; Fernández-Gutiérrez, Marcos ; García Olalla, Myriam |
| Published in: |
Journal of economic policy reform. - Abingdon : Routledge, ISSN 1748-7870, ZDB-ID 2276999-7. - Vol. 20.2017, 3, p. 214-237
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| Subject: | financial services | consumers | satisfaction | regulation | vulnerable consumers | Finanzdienstleistung | Financial services | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Verbraucherschutz | Consumer protection |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/17487870.2017.1308866 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011815989