Incorporating organisational citizenship behaviours into business process reengineering : a theoretical model
Year of publication: |
2021
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Authors: | Chou, Shih Yung ; Barron, Katelin ; Ramser, Charles ; Smalley, Joseph A. |
Published in: |
International journal of business excellence : IJBEX. - Genève [u.a.] : Inderscience Enterprises, ISSN 1756-0055, ZDB-ID 2471986-9. - Vol. 25.2021, 1, p. 21-35
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Subject: | business process reengineering | BPR | organisational citizenship behaviours | OCBs | business process | organisational performance | Prozessmanagement | Business process management | Organisatorischer Wandel | Organizational change | Arbeitsverhalten | Work behaviour | Unternehmenserfolg | Firm performance | Verhalten in Organisationen | Organizational behaviour |
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