Influence factors for operational control and compensation in professional service firms
Year of publication: |
2008
|
---|---|
Authors: | Goodale, John C. ; Kuratko, Donald F. ; Hornsby, Jeffrey S. |
Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 26.2008, 5, p. 669-688
|
Subject: | Unternehmensdienstleistung | Business services | Kundenservice | Customer service | Prinzipal-Agent-Theorie | Agency theory | Controlling | Management control | USA | United States |
-
Controlling von Life Cycle Cost-Verträgen produzierender Dienstleister
Seewöster, Tim, (2006)
-
Eversheim, Walter, (2000)
-
Contract design for equipment after-sales service with business interruption insurance
Qin, Xuwei, (2020)
- More ...
-
Goodale, John C., (2011)
-
ARTICLES - Quality Practices for a Competitive Advantage in Smaller Firms
Kuratko, Donald F., (2001)
-
Goodale, John C., (2011)
- More ...