Influence of continuous quality improvement on patients' satisfaction within hospitals in Nairobi, Kenya
Year of publication: |
2019
|
---|---|
Authors: | Ntwiga, Pamleila Nkirote ; Muchara, Maina ; Kiriri, Peter |
Subject: | Quality | Continuous Quality | Patient Satisfaction | Total Quality Management | Qualitätsmanagement | Quality management | Krankenhaus | Hospital | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Kenia | Kenya | Dienstleistungsqualität | Service quality | Gesundheitswesen | Health care system | Produktqualität | Product quality |
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