Influencing factors in customers' intention to re-visit resort hotels : the roles of customer experience management and customer value
Year of publication: |
2018
|
---|---|
Authors: | Luturlean, Bachruddin Saleh ; Hurriyati, Ratih ; Wibowo, Lili Adi ; Anggadwita, Grisna |
Published in: |
Knowledge, learning and innovation : research insights on cross-sector collaborations. - Cham, Switzerland : Springer, ISBN 978-3-319-59281-7. - 2018, p. 191-207
|
Subject: | Resort hotel | Tourismuswirtschaft | Tourism industry | Hotellerie | Hotel industry | Kundenbindung | Customer retention | Beziehungsmarketing | Relationship marketing |
-
Hotel customer retention : a study of customers' perspectives in an emerging market
Adzoyi, Paulina N., (2022)
-
Yeong, Si Ni, (2022)
-
Ahmad, Bilal, (2023)
- More ...
-
Building students' loyalty in private higher education institutions : activities for competitiveness
Gunarto, Muji, (2018)
-
Asimah, Vincent, (2023)
-
Luturlean, Bachruddin Saleh, (2021)
- More ...