Information technology and front office employees' performance
Santiago Melián-González and Jacques Bulchand-Gidumal
| Year of publication: |
2017
|
|---|---|
| Authors: | Melián-González, Santiago ; Bulchand-Gidumal, Jacques |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 8, p. 2159-2177
|
| Subject: | Performance management | Human resources management | Service encounter | Critical incidents | Information technologies | Front office performance | Personalmanagement | Human Resource Management | Informationstechnik | Information technology | Performance-Management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-10-2015-0585 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011783598