Innovation in logistics outsourcing relationship : in the search of customer satisfaction
Alternative title: | Innowacje w relacjach operatorów logistycznych Innovationen in den Relationen zwischen Logistikdienstleistern : in der Nachsuche nach Kundenzufriedenheit |
---|---|
Year of publication: |
2017
|
Authors: | Cichosz, Marzenna ; Goldsby, Thomas J. ; Knemeyer, A. Michael ; Taylor, Daniel F. |
Published in: |
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki. - Poznan : Wyzsza Szkola Logistyki, ISSN 1734-459X, ZDB-ID 2212048-8. - Vol. 13.2017, 2, p. 209-219
|
Subject: | innovation | logistics service provider (LSP) | partnership | alignment | customer satisfaction | Kundenzufriedenheit | Customer satisfaction | Logistikdienstleister | Logistics provider | Outsourcing | Lieferantenmanagement | Supplier relationship management | Logistik | Logistics | Dienstleistungsqualität | Service quality | Innovation | Innovationsmanagement | Innovation management | Beziehungsmarketing | Relationship marketing |
Type of publication: | Article |
---|---|
Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Notes: | Zusammenfassungen in polnischer und deutscher Sprache |
Other identifiers: | 10.17270/J.LOG.2017.2.8 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
-
Singh, Sanjit, (2020)
-
Świtała, Marcin, (2018)
-
E-commerce logistics service quality : customer satisfaction and loyalty
Akıl, Siber, (2022)
- More ...
-
Alignment mechanisms for supplier-initiated innovation : results from the logistics service industry
Wallenburg, Carl Marcus, (2019)
-
Cichosz, Marzenna, (2020)
-
Everything Old is New Again : The Age of Consumer‐Centric Supply Chain Management
Esper, Terry L., (2021)
- More ...