Innovative Supplier Management : Value Creation in Global Supply Chains

Transformation and cultural change to innovative supplier management -- Supplier management as part of the corporate strategy -- Phases, organization and competence requirements -- Control circles and escalation levels -- Lean methods, audits and supplier analyses -- Corporate social responsibility and ethics -- Lean management in the service sector -- Management in suppliers with financial difficulties -- Lean management in projects -- Innovation management -- Claim management and subsequent claims in the event of non-performance -- Tools for identifying waste.