Insights into TripAdvisor's online reviews : the case of Tehran's hotels
Year of publication: |
2020
|
---|---|
Authors: | Khorsand, Ramina ; Rafiee, Majid ; Kayvanfar, Vahid |
Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 34.2020, p. 1-12
|
Subject: | Customer rating | Data mining | Hospitality | Machine learning | Online hotel reviews | Hotellerie | Hotel industry | Data Mining | Virales Marketing | Viral marketing | Social Web | Social web | Künstliche Intelligenz | Artificial intelligence | Dienstleistungsqualität | Service quality | Bewertung | Evaluation | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Personalisierung | Personalization | Online-Marketing | Internet marketing | Krankenhaus | Hospital |
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