Integrated conflict management systems pay off with lower levels of formal grievances and lower turnover rates
Year of publication: |
2020
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Authors: | Dunford, Benjamin B. ; Mumford, Kevin J. ; Boss, R. Wayne ; Boss, Alan D. ; Boss, David S. |
Published in: |
ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca. - Thousand Oaks, Calif. : Sage, ISSN 2162-271X, ZDB-ID 2066463-1. - Vol. 73.2020, 2, p. 528-551
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Subject: | conflict management | retention | organizational behavior | interpersonal interactions | grievances | Betrieblicher Konflikt | Workplace conflict | Konfliktregelung | Dispute settlement | Verhalten in Organisationen | Organizational behaviour | Arbeitsmobilität | Labour mobility |
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