Integrated total quality management : beyond zero defects theory and towards innovation
Year of publication: |
2011
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Authors: | Matias, João Carlos Oliveira ; Alves Coelho, Denis |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 22.2011, 8, p. 891-910
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Subject: | Qualitätsmanagement | Quality management | Umweltmanagement | Environmental management | Corporate Social Responsibility | Corporate social responsibility | Innovationsmanagement | Innovation management |
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