Integrating psychological contract and service-related outcomes in emerging economies : a proposed conceptual framework
Smirti Kutaula; Vishal Talwar
| Year of publication: |
2014
|
|---|---|
| Authors: | Kutaula, Smirti ; Talwar, Vishal |
| Published in: |
Innovations in services marketing and management : strategies for emerging economies. - Hershey, Pa. : Business Science Reference, ISBN 1-4666-4671-3. - 2014, p. 291-306
|
| Subject: | Dienstleistungsmanagement | Service management | Arbeitsverhalten | Work behaviour | Implizite Kontrakte | Implicit contracts | Dienstleistungsmarketing | Services marketing | Innovation | Austauschtheorie | Social exchange theory | Arbeitspsychologie | Organizational psychology | Theorie | Theory |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010201154