Interaction behaviors leading to comfort in the service encounter
Year of publication: |
2011
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Authors: | Lloyd, Alison E. ; Luk, Sherriff T.K. |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 25.2011, 3 (24.5.), p. 176-190
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Saved in:
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