The intermediary role of organizational performance as a driver of total quality management and enterprise resource planning towards achieving organizational excellence : the moderating role of demographic factors
Year of publication: |
2022
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Authors: | Al-Dhaafri, Hassan Saleh ; Alosani, Mohammed Saleh |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 34.2022, 5, p. 1226-1249
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Subject: | ERP | Organizational excellence | Organizational performance | Total quality management | Unternehmenserfolg | Firm performance | Qualitätsmanagement | Quality management | Kosten-Nutzen-Analyse | Cost-benefit analysis | ERP-System | ERP system | Organisatorischer Wandel | Organizational change | Erfolgsfaktor | Success factor |
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