Internal Quality Auditing

Intro -- FOREWORD -- PREFACE -- ACKNOWLEDGMENTS -- TABLE OF CONTENTS -- LIST OF FIGURES -- LIST OF TABLES -- Section One Managing the Audit Program -- Chapter 1 Introduction -- Chapter 2 Quality Management Systems and Standards -- Chapter 3 Terminology -- Chapter 4 Objectives and Scope of the Audit Program -- Chapter 5 Human Resources -- Chapter 6 Auditor Qualification and Competence -- Chapter 7 Maintaining Auditor Competence -- Chapter 8 Scheduling -- Chapter 9 Monitoring the Audit Program -- Chapter 10 Getting Started -- Section Two Doing an Audit -- Chapter 11 Introduction -- Chapter 12 Basic Concepts -- Chapter 13 Planning for the Inquiry -- Chapter 14 Inquiry and Conclusions -- Chapter 15 Audit Report -- Chapter 16 Follow-Up Audit -- Conclusion.