International fare in consumer satisfaction and complaining behavior

Year of publication:	1982
Publisher:	Bloomington
Subject:	Konsumentenverhalten \| Consumer behaviour \| Kundenzufriedenheit \| Customer satisfaction \| Beschwerdemanagement \| Complaint management \| Dienstleistungsqualität \| Service quality

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Extent:	V, 156 S
Series:	Papers from the 7. Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Indiana University, 17.-19.10.1982, Knoxville/Tenn. Department of Marketing, School of Business, Indiana University
Type of publication:	Book / Working Paper
Language:	English
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10003152187