Interpersonal skills training for quality service interactions
Year of publication: |
1997
|
---|---|
Authors: | Garavan, Thomas N. |
Published in: |
Industrial and Commercial Training. - MCB UP Ltd, ISSN 1758-5767, ZDB-ID 2019820-6. - Vol. 29.1997, 3, p. 70-77
|
Publisher: |
MCB UP Ltd |
Subject: | Hospitality industry | Interpersonal skills training | Service quality | Tourism |
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