An interpretative structural modelling approach to analysing root causes of defective jobs : a case study in an automobile service industry
Year of publication: |
2020
|
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Authors: | Abellana, Dharyll Prince Mariscal |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 31.2020, 1, p. 1-27
|
Subject: | interpretative structural modelling | ISM | rework | automobile service | defective jobs | causal analysis | Kfz-Industrie | Automotive industry | Dienstleistungssektor | Service industry | Deutschland | Germany |
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