Interruption and forgetting in knowledge-intensive service environments
Year of publication: |
2014
|
---|---|
Authors: | Froehle, Craig M. ; White, Denise L. |
Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 23.2014, 4, p. 704-722
|
Subject: | health care | services | interruptions | simulation | Simulation | Dienstleistungsqualität | Service quality | Wissensintensives Unternehmen | Knowledge-intensive industry | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system |
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