Intranets for implementing strategic initiatives

Creating an effective work system entails linking executive strategy to operation objectives. Intranets can be that linking tool. Intranets have primarily been limited to information sharing, but they can be a powerful collaborative tool. New software makes it easier to use the Intranet to implement strategy by creating a management‐by‐exception (MBE) console. The Intranet, when combined with the proper groundwork and software, makes it easy for group members to see the results of their work and compare that to where they want to go. Rapid feedback, which the Intranet can deliver, encourages a flexible control that is the ideal for self‐directed work. When used properly, it can be used to give your organization a clearer picture of your group’s true priorities rather than some idealized managerial priorities.