Introduction to the Special Section: Electronic Commerce Customer Relationship Management (ECCRM)
| Year of publication: |
2001
|
|---|---|
| Authors: | Romano Jr, Nicholas C. ; Fjermestad, Jerry |
| Published in: |
International journal of electronic commerce : IJEC. - Armonk, NY : Sharpe, ISSN 1086-4415, ZDB-ID 14026600. - Vol. 6.2001, 2, p. 7-8
|