Investigating last-mile delivery options on online shoppers experience and repurchase intention
Year of publication: |
2022
|
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Authors: | Salini Devi Rajendran ; Siti Norida Wahab |
Published in: |
International journal of electronic marketing and retailing : IJEMR. - Olney, Bucks. : Inderscience Enterprises Ltd., ISSN 1741-1033, ZDB-ID 2251608-6. - Vol. 13.2022, 2, p. 224-241
|
Subject: | delivery options | e-retailers | last-mile delivery | online shopping | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction |
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