Investigating structural relations affecting the effectiveness of service management
| Year of publication: |
2005
|
|---|---|
| Authors: | Kang, Inwon ; Jeon, Sungil ; Lee, Sangjae ; Lee, Choong-Ki |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 8022458. - Vol. 26.2005, 3, p. 301-310
|