Investigating the adoption of electronic customer service by Australian businesses
Year of publication: |
2003
|
---|---|
Authors: | Nguyen, Don Thi Hong Chau ; Murphy, Jamie ; Olaru, Doina |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 13.2003, 6, p. 492-503
|
Saved in:
Saved in favorites
Similar items by person
-
How information foraging styles relate to tourism demographics and behaviours
Murphy, Jamie, (2009)
-
Impact of animation and language on banner click-through rates
Zorn, Steffen, (2012)
-
Rigor in tourism research : formative and reflective constructs
Murphy, Jamie, (2009)
- More ...