Investigating the impact of quality management systems on business performance
Year of publication: |
2017
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Authors: | Bhatia, Manjot Singh ; Awasthi, Anjali |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 21.2017, 2, p. 143-173
|
Subject: | QMS | business performance | hypothesis testing | product quality | service quality | Unternehmenserfolg | Firm performance | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Produktqualität | Product quality |
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